Director of Services and Wellness

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Director of Services and Wellness

@ Miles Perret Cancer Services

Responsible for managing the Services and Wellness departments and staff to meet client needs in a manner that is consistent with MPCS’ mission to help families fight, survive and live with cancer.

  • Supervise and train Services and Wellness department staff to carry out organization’s mission and objectives. 
  • Supervise and monitor all programs and services while working closely with Service Coordinators and Wellness Center Director to strengthen the departments. 
  • Conduct bi-weekly staff meetings with Service Coordinators and Wellness Center Director.
  • Oversee training and orientation of new Service Coordinators and Wellness Center Director.
  • Maintain an environment which keeps and motivates a diverse staff of top-quality people.
  • Ensure that programs and services operate within the approved budget.
  • Serve as MPCS Liaison/Vice Chair for Clinical Advisory Committee. This includes preparing agenda, minutes and securing lunch for quarterly meetings.
  • Write and track grant proposals, while working with Executive Director to maintain grant agreements pertaining to grant awards in Services Department. Create follow-up reports based on grant requirements.
  • Compile and prepare client statistics reports to share with medical partners.
  • Meet bi-weekly with Executive Director to provide updates in Services and Wellness Departments.
  • Oversee Mobile Miles, Outreach Program and Marketing schedules with assigned Service Coordinator.
  • Plan and execute, along with Volunteer Coordinator, MPCS annual Breast Cancer Retreat.
  • Plan and execute, along with staff members, annual Back to School and Giving Tree programs.
  • Ensure that employee performance evaluations are held and create improvement plans, if needed. In addition, the Services Director must be able to fulfill the role of a Service Coordinator.
  • Assess needs of clients, family members and caregivers in a conversational setting employing a personal approach and in a respectful, professional, and non-clinical manner.
  • Respond to the immediate needs of clients, family members and caregivers respectfully and compassionately.
  • Document all communications with and services provided to clients, family members and caregivers in both client files and the MPCS client database.
  • Promote and provide timely information on programs available to clients, family members and caregivers via written or verbal means.
  • Assess effectiveness of services and programs offered and continually looks for ways to improve and expand service and program offerings.
  • Provide coverage of client related events held monthly both during and after business hours (evenings and weekends). This includes but is not limited to Creative Expressions, Support Groups, Spa Night, and SMILES for Miles.
  • Attend special client and cancer related annual events such as, but not limited to, Camp Bluebird, Breast Cancer Retreat, National Cancer Survivors Day, Night at the Ballpark and the Breast Health Symposium, as requested.
  • Update Services Team Resource Binder as needed.
  • Maintain awareness of community resources that could benefit clients, family members and caregivers undergoing cancer treatment, in recovery or beyond.
  • Seek to stay informed of cancer related news which could impact services offerings as well as benefit clients, family members and caregivers.
  • Maintain client confidentiality at all times.
  • Remain sensitive to client, family member and caregivers' emotional needs as they deal with cancer diagnosis, treatment, and recovery issues.
  • Communicate special and/or extraordinary client needs/requests to the Executive Director as they arise, document process, resolution and outcomes.
  • Perform all job responsibilities at the MPCS office, through the Outreach Program in local treatment facilities, and on Mobile Miles, a van which extends services to outlying communities throughout Acadiana.


Qualifications:

The position requires experience in case management in a non-profit or social services organization. A bachelor’s or master’s degree in social work preferred. Candidate should be a good-natured self-starter, have strong interpersonal, communication, organizational and technology skills. Excellence in organizational management with the ability to lead and motivate staff.


How to Apply:

MPCS website or Indeed.

Visit Site to Apply

Location: Lafayette, LA
Date Posted: May 12, 2022
Application Deadline: June 13, 2022
Job Type: Full-time

Contact

Richard Stegall
rstegall@milesperret.org
(337) 984-1920