Director of Revenue Cycle Management


Director of Revenue Cycle Management

@ Stuller


  • Lead the overall strategy and optimization of revenue cycle operations, systems, policies, and procedures to improve the overall customer finance experience from point of sale to collection of payment.

Essential Duties & Responsibilities:

  • Oversee the accounts receivable and credit/collections processes
  • Develop and implement initiatives that achieve strategic goals consistent with company’s priorities and vision
  • Identify and measure KPIs to increase output and performance
  • Benchmark ongoing KPIs and work with team to improve performance
  • Lead change management to implement new and best practice approaches to business processes to improve customer service, operational effectiveness and financial outcome
  • Oversee enhancements to software applications and workflow processes


Knowledge, Skills, & Education: 

  •  Bachelor’s Degree in business, Accounting, Finance or related field (MBA preferred)
  • Minimum 3 years progressive leadership in dynamic organization
  • Exceptional interpersonal skills for written or verbal presentation.
  • Advanced analytical skills with ability to identify trends to support decision making and workflow process changes
  • Advanced proficiency in Microsoft Excel
  • Strong Attention to detail
  • Problem solver and critical thinker
  • Excellent time management and project management skills
  • Ability to: work efficiently under pressure; work independently and take initiative; adapt to continuous change and be a change agent; effectively deal with difficult people and/or circumstances 


  • Provide strategic vision, direction and development for direct reports
  • Promote an atmosphere of teamwork
  • Develop and implement technical and leadership development plans for direct reports
  • Support and drive the Company culture in all activities and behaviors
  • Develop strong working relationships with the leaders in the organization
  • Lead cross functional teams
  • Change management
  • Proactive, self-starter
  • Possess delegation skills
  • Influence skills


  • Partner with functional and technical leads to implement and increase utilization of existing Oracle modules related to Accounts Receivables, Credit, and Collections
  • Promote user adoption of Salesforce and integrate into daily collections and accounts receivable processes
  • Oversee the establishment of credit management scoring models for customer segments
  • Oversee Implementation of workflow processes for order review and collections processes
  • Oversee Software implementation for Credit Management and Advanced Collections modules
  • Manage investigation of new customers, extension of credit, credit risks involving customers and suppliers


  • Possess strong business acumen with background in finance
  • Advanced Excel user
  • Experience in data analytics including structuring data, building reports, and conducting analysis
  • Highly analytical with ability to see patterns and correlations in data
  • Problem solver and critical thinker


  • Efficient and effective time management
  • Drive change and continuous improvement
  • Process oriented, with ability to define and assess as is processes and enhance or modify
  • Demonstrate a solid understanding of the Company's business model and operations to provide a foundation for participating in the development of strategy, business plans and initiatives
  • Formulation and implementation of policies and procedures that govern the credit, collection, and all account activities of the organization.  

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: August 05, 2022
Application Deadline: September 06, 2022
Job Type: Full-time