Diamonds & Gemstones Service Specialist

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Diamonds & Gemstones Service Specialist

@ Stuller

  • Outbound calls on consignment inventory
  • Quote on open sales opportunities through the process until sale is confirmed
  • Respond to issues aiming to customer contentment and the preservation of the Stuller reputation
  • Collaborate with sales teams to assure exceptional service for all account bases
  • Provide world class service for incoming calls on ACD line
  • Maintain accurate documentation in CRM system
  • Assist in maintaining daily inventory
  • Maintain positive synergy between D&G inventory control, buying, & QA teams to maximize sales opportunities


Qualifications:

Skills:  

  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • A business acumen
  • Team Player
  • Enthusiastic and passionate


Qualities:

  • Vibrant personality with the ability to connect with customers  
  • Integrity in business practices and when working with others 
  • Drive for continuous improvement personally and professionally


Experience:  

  • Proven experience as a customer service executive
  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus


How to Apply:

Apply online at https://www.stuller.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: November 22, 2021
Application Deadline: December 22, 2021