Desktop Engineer

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Desktop Engineer

@ CGI

  • Conduct Windows 10 Readiness Assessments
  • Application Compatibility
  • Hardware Compatibility
  • Infrastructure Requirements
  • New Features Requirements
  • Deployment Method Requirements
  • Develop Windows 10 Base Image
  • Operating System Design
  • Hardware Model Integration
  • GPO Settings
  • Create / maintain custom task sequences and other custom code for front-end image management
  • Validates that each image meets the customers’ supplied requirements and internal quality guidelines
  • Provide desktop management automation through scripting to deliver consistent and predictable services
  • Write technical documentation
  • Ensure that the images load without errors and completely in all supported scenarios (e.g. Vendor staging, DMA, bare metal re-image, USB Flash Drive, USB Drive, Network, etc.)
  • Work in close relation with the Release Manager and Application Packagers.
  • Maintain documentation of their activities and having checklists for the various tasks in their respective area of responsibility. This includes but is not limited to:
  • Creating images
  • Sanity testing of images
  • Soaking images in the client environment
  • Promoting images to production
  • Retiring images
  • Component Creation and general management of images
  • Build books
  • Run books
  • Technical road maps
  • Open and follow-up on incidents with the hardware vendors in the event of a problem relating to a supported hardware platform
  • Keep abreast of changes occurring in the client environment that could have an impact on deliverables. This includes, but is not limited to:
  • Windows 10 Feature Releases
  • Windows 10 Quality Updates
  • Microsoft Insider Preview Releases
  • Network changes
  • Hardware infrastructure changes
  • Push software updates
  • Upgrades to backend components
  • Scheduled maintenance in the environment


Qualifications:

  • Degree in computer science or related field or equivalent training/education required 5+ years Windows Imaging and / or desktop engineering experience required
  • Imaging tools (SCCM CB, MDT, PXE, and/or Altiris)
  • Experience with scripting tools: Batch, PowerShell, VBS, WMI, etc.
  • Windows 7, 8 & 10 experiences
  • Windows 10 new features (Device Guard, Secure Boot, Application Whitelisting, UEFI, Credential Guard, Passport/Hello etc.)
  • Experience with AD GPO creation
  • Process automation
  • Presentation and communication skills
  • SQL queries is an asset but not required
  • Previous project management\implementation experience is an asset but not required
  • Technical Maturity
  • In-depth experience in troubleshooting, image testing and regressive testing techniques
  • In-depth experience in standard operating systems & Configuration Management Tools


Desired Qualifications:

  • ITIL V3 certification


How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: November 18, 2021
Application Deadline: December 20, 2021