Desktop Engineer

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Desktop Engineer

@ CGI

• Conduct Windows 10 Readiness Assessments

• Application Compatibility

• Hardware Compatibility

• Infrastructure Requirements

• New Features Requirements

• Deployment Method Requirements

• Develop Windows 10 Base Image

• Operating System Design

• Hardware Model Integration

• GPO Settings

• Create / maintain custom task sequences and other custom code for front-end image management

• Validates that each image meets the customers’ supplied requirements and internal quality guidelines

• Provide desktop management automation through scripting to deliver consistent and predictable services

• Write technical documentation

• Ensure that the images load without errors and completely in all supported scenarios (e.g. Vendor staging, DMA, bare metal re-image, USB Flash Drive, USB Drive, Network, etc.)

• Work in close relation with the Release Manager and Application Packagers.

• Maintain documentation of their activities and having checklists for the various tasks in their respective area of responsibility. This includes but is not limited to:

• Creating images

• Sanity testing of images

• Soaking images in the client environment

• Promoting images to production

• Retiring images

• Component Creation and general management of images

• Build books

• Run books

• Technical road maps

• Open and follow-up on incidents with the hardware vendors in the event of a problem relating to a supported hardware platform

• Keep abreast of changes occurring in the client environment that could have an impact on deliverables. This includes, but is not limited to:

• Windows 10 Feature Releases

• Windows 10 Quality Updates

• Microsoft Insider Preview Releases

• Network changes

• Hardware infrastructure changes

• Push software updates

• Upgrades to backend components

• Scheduled maintenance in the environment


Qualifications:

• Degree in computer science or related field or equivalent training/education required 5+ years Windows Imaging and / or desktop engineering experience required

• Imaging tools (SCCM CB, MDT, PXE, and/or Altiris)

• Experience with scripting tools: Batch, PowerShell, VBS, WMI, etc.

• Windows 7, 8 & 10 experiences

• Windows 10 new features (Device Guard, Secure Boot, Application Whitelisting, UEFI, Credential Guard, Passport/Hello etc.)

• Experience with AD GPO creation

• Process automation

• Presentation and communication skills

• SQL queries is an asset but not required

• Previous project management\implementation experience is an asset but not required

• Technical Maturity

• In-depth experience in troubleshooting, image testing and regressive testing techniques

• In-depth experience in standard operating systems & Configuration Management Tools

Desired Qualifications:

• ITIL V3 certification


How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: August 17, 2021
Application Deadline: October 18, 2021