You’ll offer customized solutions, identify sales opportunities and provide service for millions of customers – one at a time.
Be a part of an award-winning team that passionately cares about customers.
Your expert recommendations will ensure customers get the most out of the technology they love.
You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades.
While you offer solutions and resolve issues, you’ll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals.
Your consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services.
Salary Range: Representatives start between $16.15 and $17.05 per hour.
Qualifications:
Qualifications
Excellent communication skills, professionalism and a desire to close the deal on sales.
Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay.
18 years or older
A high school diploma or have earned your GED
A willingness to develop your customer service/sales skills
Familiarity with Windows computers
You are:
Calm under pressure
Have a solution-oriented mindset
Tech savvy and open to learning about new tech
A clear and effective communicator
Able to maintain a positive mindset
You're Ready To:
Attend 6-8 weeks worth of training
Be flexible with schedule based on business demand
Up-sell AT&T products and services with enthusiasm and persuasion