Corporate Dispatch Agent


Corporate Dispatch Agent

@ Waitr

Job Summary

  • We’re looking for motivated Dispatch Agents with entrepreneurial mindsets to join our Waitr Corporate team.
  • Dispatchers are responsible for assisting our partner drivers and making sure that all orders are being handled in a timely manner.
  • We’re looking for motivated individuals with the ability to multitask and analytically and efficiently determine proper routing to deliver as many orders to our customers as possible in a given timeframe.
  • Previous employment experience in the restaurant industry or in dispatching is preferred.

Essential Functions:

  • Dispatch orders and manage expectations within markets
  • Communicating with restaurants, drivers, and customers with order issues when necessary
  • Provide support for city teams and work with them in all aspects of market success
  • Using Analytics to determine the most efficient way to route orders to our partner drivers.
  • Using observational skill to determine steps needed to take to maintain market success


  • Standard business hours for this role fall between 6:00am-2:00pm and 2:00pm-12:00am
  • Because of the nature of our business supporting restaurant partners and customers, we typically work nights/weekends and some holidays!
  • This is a Part Time role and does not carry our company benefits package


Preferred Education and Experience:

  • High School Diploma preferred
  • Previous employment experience in the restaurant industry or in dispatching is preferred.

Physical Demands:

  • Standard office work.

Core Competencies

  • Nimble: You move fast and accurately in a dynamic environment.
  • Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.
  • Innovator: Generates and recognizes creative solutions in varying work situations.
  • Team Player: Collaboration and strong communication skills.
  • Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.
  • Results-Oriented: Productively focuses time and resources on activities to produce quality results.
  • Forward-Thinking: Problem solver, do whatever it takes attitude.
  • Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.
  • Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities. 

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: June 06, 2022
Application Deadline: July 07, 2022
Job Type: Part-time