Collections Specialist II


Collections Specialist II

@ VieMed


  • Address and respond to back collector’s email group
  • Able to read through and understand medical documentation effectively
  • Work back collectors aging bucket
  • Work claim denials
  • Establishes and maintains effective communication and good working relationship with co-workers 
  • Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned
  • Communicates appropriately and clearly to Manager, and other superiors. 
  • Reports all concerns or issues directly to Collections Manager



  • Knowledge of Explanation of Benefits from insurance companies 
  • Thorough understanding of medical insurances companies, Medicare and Medicaid
  • Working knowledge of CPT and ICD9 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits. 
  • Efficient knowledge of policies and procedures to accurately answer questions from internal and external customers. 
  • Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately 
  • Must be able to perform all duties for a Collections Specialist I


  • Worked 1 year minimum as a Collections Specialist Level I at Viemed or have a minimum of two years experience in Billing and Collections
  • Two years’ experience in insurance office, doctor's office or three years’ general office experience. 


  • Superior organizational skill.
  • Attention to detail and accuracy.
  • Ability to work as part of a health care team.  
  • Effectively communicate with physicians, patients, insurers, colleagues and staff
  • Proficient in Microsoft Office, including Outlook, Word, and Excel

How to Apply:

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Location: Lafayette, LA
Date Posted: April 17, 2023
Application Deadline: June 20, 2023
Job Type: Full-time