Collections Specialist I


Collections Specialist I

@ VieMed


  • Verifies records and insurance benefits of patients
  • Insurance update and changes, quoting financial breakdown to patients
  • Obtaining and submitting authorizations for all products
  • Address and respond to front collector’s email group
  • Able to read through and understand medical documentation effectively
  • Work front collectors aging bucket
  • Work claim rejections
  • Work deceased patient reports
  • Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit.
  • Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned
  • Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Collections Manager and Supervisor



  • Learns and maintains knowledge of current patient database and billing system
  • Verifying Insurance for all products
  • Understand Insurance benefit breakdown of deductibles and co-ins
  • Understand Insurance Medical and Payment Policies
  • Knowledge of Explanation of Benefits from insurance companies
  • Thorough understanding of medical insurances companies, Medicare and Medicaid
  • Working knowledge of CPT and ICD-10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits.
  • Enough knowledge of policies and procedures to accurately answer questions from internal and external customers.
  • Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately


  • 2-4 Years in DME or Medical Office experience preferred
  • Worked a minimum of 1 year of insurance verification and financial benefit breakdown
  • Two years’ experience in insurance office, doctor's office, or three years’ general office experience.



  • Superior organizational skill.
  • Attention to detail and accuracy.
  • Ability to work as part of a health care team.
  • Effectively communicate with physicians, patients, insurers, colleagues and staff
  • Proficient in Microsoft Office, including Outlook, Word, and Excel

How to Apply:

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Location: Lafayette, LA
Date Posted: September 13, 2023
Application Deadline: December 14, 2023
Job Type: Full-time