Collections Specialist


Collections Specialist

@ VieMed

Verifies records and insurance benefits of patients

Insurance update and changes, quoting financial breakdown to patients

Obtaining and submitting authorizations for all products 

Address and respond to front collector’s email group

Able to read through and understand medical documentation effectively

Work front collectors aging bucket

Work claim rejections

Work deceased patient reports

Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit.

Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned

Communicates appropriately and clearly to Manager, and other superiors. 

Reports all concerns or issues directly to Collections Manager


Learns and maintains knowledge of current patient database and billing system

Verifying Insurance for all products 

Understand Insurance benefit breakdown of deductibles and co-ins

Understand Insurance Medical and Payment Policies 

Knowledge of Explanation of Benefits from insurance companies 

Thorough understanding of medical insurances companies, Medicare and Medicaid

Working knowledge of CPT and ICD9 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits. 

Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. 

Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately 

2-4 Years in DME or Medical Office experience preferred.

Two years’ experience in insurance office, doctor's office or three years’ general office experience.

How to Apply:

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Location: Lafayette, LA
Date Posted: May 26, 2021
Application Deadline: June 28, 2021