Collections Authorization Specialist


Collections Authorization Specialist

@ VieMed


  • Responsible for obtaining prior authorization from insurance payor for durable medical equipment.
  • Review and obtain necessary compliant documents, medical records and prescriptions in order to submit prior authorization.
  • Review & work pending task daily for authorizations &/or appeals
  • Contact patients to coordinate any necessary doctor’s appointments needed in order to submit authorization
  • Notify RT/Sales management teams regarding non-compliance and authorization deadlines that are not met
  • Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit.
  • Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned
  • Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Collections Manager and Supervisor



  • Learns and maintains knowledge of current patient database and billing system
  • Ability to submit and understand authorization requirements
  • General knowledge of government, regulatory billing and compliance regulations/policies for Medicare & Medicaid
  • Medical Terminology background
  • Enough knowledge of policies and procedures to accurately answer questions from internal and external customers.
  • Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately


  • DME experience preferred
  • Worked a minimum of 1 year of insurance verification and authorization
  • Two years’ experience in insurance office, doctor's office, or three years’ general office experience.


  • Superior organizational skill.
  • Attention to detail and accuracy.
  • Ability to work as part of a health care team.
  • Effectively communicate with physicians, patients, insurers, colleagues and staff
  • Proficient in Microsoft Office, including Outlook, Word, and Excel

How to Apply:

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Location: Lafayette, LA
Date Posted: May 25, 2023
Application Deadline: June 26, 2023
Job Type: Full-time