Business Intelligence (BI) Engineer / Advisor

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Business Intelligence (BI) Engineer / Advisor

@ CGI

Position Description:

• CGI is seeking a Business Intelligence (BI) Engineer Advisor who can apply their knowledge in an application development environment.
• This is a full-time opportunity to join our organization and enhance your career with the 5th largest independent IT services provider in the world!
• Hybrid model on-site in Lafayette LA is preferred, Remote WFH is an option.

Your future duties and responsibilities:

• Handle issues and resolution of BI infrastructure compatibility issues based on system architecture, project requirements, and customer expectations. Partners with IT resources on BI engineering related issues and strategies.
• Perform architecture, engineering and support of the Enterprise BI application environment.
• Perform BI Application Suite Architecture and Management
• Gain theater-wide customer requirements, design, and implement system architectures to ensure high availability and low application latency for various BI suite services.
• Configure and deploy the entire suite of BI applications to suit customer requirements.
• Work with a team of developers to integrate BI services into business process specific web applications.
• Lead content, create maps, overlays, and auditing reports as needed
• Handle web infrastructure – IIS, DNS, Https, Domain certificates, Identity Active Directory / LDAP
• Automate routine tasks using appropriate technologies to manage the BI server environment and demonstrate improved efficiencies and cost savings
• Work with DevOps to deploy new applications, services, scheduled jobs and support automation capabilities and requirements
• Participate in risk assessments and full project life cycle design activities to support more senior engineers.
• Take part in the planning and implementation of system upgrades and maintenance.
• Ensure service availability in accordance with customer-established requirements.
• Complete day-to-day Infrastructure Engineering tasks without immediate supervision
• Be the escalation point for technical support and fix efforts
• Periodic off-hours and on-call support of a 7x24x365 environment
• Other engineering duties as assigned
• Provide a high-level Business Acumen
• Provide strong support/customer service skills and a ‘meet people where they are’ demeanor
• Inquisitiveness and the desire to continually learn and improve the customer experience
• Participate in user meetings for education and networking
• Possess strong written and verbal communication
• Succinctly and correctly articulate designs, issues, and recommendations
• Provide technical briefings to decision makers.
• Work with and provide technical and/or non-technical briefings and support to technical staff and business owners

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Qualifications:

Required qualifications to be successful in this role:

• Minimum 5+ years of experience in providing engineering support and oversight on Business Intelligence (BI) design, engineering and development of information technology solutions.
• Responsible for a multi-site, multi domain BI tools activities and integrations and Product Development.
• Good analytical and creative problem-solving skills for design, creation and testing of software
• Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; and establishes and maintains effective relationships with customers and gains their trust and respect
• Strategic Agility – Is able to come up with the next great breakthrough thing to do; is creative, a strategic thinker, and can lead innovation; has broad interests and knowledge; can both create and bring exciting ideas to market; comfortable speculating about alternative futures without all of the data
• Handle Ambiguity reliably cope with change; can shift gears comfortably; can handle risk and uncertainty; and can decide and act without having the total picture
• Interpersonal Savvy – relates well to all kinds of people—up, down and sideways, inside and outside the organization
• Learning and Applying
• BI Business Intelligence
• Server Support
• Shell Scripting
• Web Portal
• Maintenance
• Risk Assessments
• Auditing
• Networking
• DNS
• LDAP
• Active Directory
• Web Infrastructure
• IIS
• Bachelor's degree in computer science, Computer Engineering, or other related technical degree.

Desired qualifications/non-essential skills

• Domino Platform Administration

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How to Apply:

Apply online at https://www.cgi.com/en/careers

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