The ideal candidate is self-sufficient and intrinsically motivated to solve progressively challenging business and technical challenges.
They solve problems diligently and thoroughly, and have a desire to go above and beyond to help the team succeed.
This candidate is a team-player, who is quick to share credit, and prioritizes team success and wins over individual accomplishments.
This candidate willingly aligns their work with the team’s goals and values. They are confident in their abilities and can contribute their ideas and skills openly and constructively.
They ask good questions, listen to what others are saying, and stay engaged in conversations intently.
The ideal candidate has a strong interest in Atlassian system administration, Linux server administration, installing and supporting applications and tools within the SDLC lifecycle, and is able to thoroughly troubleshoot issues.
They are a continuous learner, and should also be comfortable sharing knowledge with other members on the team.
This candidate is able to seek out answers to questions they may have, and also knows when to ask for assistance.
Required qualifications to be successful in this role:
Minimum 1 year supporting Atlassian products with solid experience in
Planning and performing upgrades in JIRA / Confluence / BitBucket / Bamboo
Planning and performing upgrades to tools and add-ons
Optimizing designs in creating issues with conditions, validations and post functions
Experience in working in all areas of JIRA including complex workflow designs with use of triggers, conditions, validations and post functions.
Experience in working with a wide range of Confluence macros as well as developing custom user macros
Experience debugging system issues including tool related and server related
Minimum 1 year in Linux system administration
Experience working with various groups across an Enterprise, including development teams, the PMO, and service delivery teams
Possess analytical skills in working with various IT teams including applications development teams, the project management office and IP service delivery teams in defining processes for applications development, service delivery, project planning.
Ability to map defined processes into designs with JIRA custom fields, screens, workflows and related schemes for various project types.
Experience with Scrum, Kanban, Lean or other agile methodologies.
Experience in DevOps and related tools including Git, Jenkins, Terraform, Ansible.
Experience administering AWS EC2, S3, RDS, and Security Groups
Ability to document defined processes and develop and maintain training in the Administration of JIRA, Confluence as well as any associated tools.
Strong problem solving and excellent communication skills.
4-year degree in Computer Science or similar field
Not accepting visa sponsorship for this opportunity
Applicants must be authorized to work in the U.S.
Experience using ScriptRunner and implementing Groovy Scripts for JIRA and Confluence.
Experience using/extending REST services provided by Atlassian