Application Support Specialist

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Application Support Specialist

@ VieMed

At VieMed, LLC, we pride ourselves in what has driven our success - teamwork and exceptional patient care. We are actively seeking a talented, dedicated, self-motivated, energetic and career-minded individual to join our organization as a Application Support Specialist. Your responsibility will be to support VieMed’s in house patient application suite (Engage). 

Job Requirements 

• MDM (Samsung Knox preferred) experience.

• Strong troubleshooting and analytical skills

• Work closely with the technology team to deploy test and deploy updates.

• Document known issues and escalate them as needed

• Update customer facing documentation 

• IT Help Desk Experience

 

Technical Support: 

• Provide extended coverage when business needs require. 

• Basic tablet (Android) knowledge

• Speak with customers via phone to diagnose their issues quickly and effectively. 

• Support end-users in addition to IT department team members. 

• Stay current with knowledge of related technologies, designs, methods, and trends. 

• Participate in on-call schedule and provides after-hours support as needed. 


Qualifications:

• Outstanding interpersonal skills with a focus on helping others 

• Self-motivation

• Excellent Commutation Skills


How to Apply:

Apply online at https://viemed.apscareerportal.com/account 

Visit Site to Apply

Location: Lafayette, LA
Date Posted: January 21, 2021
Application Deadline: May 05, 2021