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LEDA Virtual Job Fair

 

Employers interested in posting their job openings on the LEDA Virtual job fair (at no cost) can send job description, qualifications, and application method to LEDA's Director of Workforce Development by email.


In addition to posting your vacancies on LEDA's website, positions are also distributed to a network of workforce centers and educational institutions as appropriate.





Position: Customer Support Engineer (Perficient)

     

Ideal Candidate:

The ideal candidate for this position is highly motivated by the experience of helping people solve technical problems and get better use out of complex software, learning new technical skills and researching solutions using a variety of sources in order to do so.

Entry-level candidates are welcome; we will train you on the technology if you have the right interests, qualities, and are motivated to learn.

Some of the benefits of working with us:

  • Our growing product business means you will be constantly challenged and will have many opportunities for growth and expanding your responsibilities
  • We invest heavily in training and career development for our team, with both technical training and other training topics like public speaking and customer service skills available
  • We have great relationships with our customers, with many of them giving our support team rave reviews
  • Employees describe our culture as friendly and open to feedback we have regular meetings to collect ideas and concerns from team members and implement them

Career growth opportunities:

  • Potential growth to more senior roles within the support team or other product support teams
  • Potential growth into product development, implementation, or professional services role
  • Potential growth into team lead role

Qualifications:

To be considered for this position, you must be:

  • A great communicator, whether in person, on the phone, or in writing
  • Motivated by the opportunity to help people solve problems
  • Interested in spending the majority of your day talking to customers and helping them use and troubleshoot our software
  • A quick and self-directed learner, excited about learning new things
  • Persistent and creative at finding solutions on your own; someone who can use online help, Google searches, and trial and error to figure out a problem you haven't encountered before
  • Organized and reliable at completing assigned tasks on time
  • Generally comfortable with technology and operating complex computer software

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

Application Requirements:
Apply online at the link provided.

Apply Online

Job Posted:
01/08/2019
Application Deadline:
02/08/2019


Resume Prep & Job Search Assistance

Click below to find more information on visiting the local Business & Career Solutions Center at 706 E. Vermilion Street, Lafayette, LA where staff can assist you with resume preparation assistance, job search assistance, and referrals to training and employment opportunities.


  

  Job Posting Websites

Click Here to view a listing of upcoming job fairs.