LEDA Virtual Job Fair Employers interested in posting their job openings on the LEDA Virtual job fair (at no cost) can send job description, qualifications, and application method to LEDA's Director of Workforce Development by email - Click Here In addition to posting your vacancies on LEDA's website, positions are also distributed to a network of workforce centers and educational institutions as appropriate.
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Support Analyst - Posted 7/23/2010
ATC Associates is seeking to fill their Support Analyst position. A Support Analyst 1) Consults with users to determine software and system functional specifications; 2) Documents and determines user's needs and communicates these needs to technical experts; 3) Provides technical support for hardware, applications, operating and network systems; 4) Interacts with users to provide in-depth skilled support above and beyond the basic Help Desk/PC Support technician level; 5) Analyzes and makes decisions about difficulty of support issues in problem-solving tracking ticket queue and assigns request to appropriate technicians. 6) Solicits relevant information from users in order to sufficiently resolve non-routing problems and effectively communicates the solution back to users; 7) Uses independent judgment with limited supervision to resolve various support issues; 8) Identifies trends and makes suggestions for improving existing and future IT operations.
Qualifications: -Associates or Bachelor's Degree. A+ Certification, MCP, MCSE a definite plus.
-Knowledge of desktop and server platforms a must including Windows 98, NT, 2000, and XP.
-Knowledge in troubleshooting of windows desktops/laptops and PC Networking a must.
Salary Range: Depends on experience and qualifications
Application Requirements: E-mail resumes to recruiter@atcassociates.com
or mail resumes to the following address:
ATC Associates
221 Rue De Jean Lafayette, LA 70508
Job Posted: 07/23/2010
Application Deadline: 08/23/2010
Contact:
recruiter@atcassociates.com
Click below to find more information on visiting the local Business & Career Solutions Center at 706 E. Vermilion Street, Lafayette, LA where staff can assist you with resume preparation assistance, job search assistance, and referrals to training and employment opportunities.
Click below to find more job listings in the area through the Louisiana Workforce Commission’s website 
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LEDA Virtual Job Fair Background: LEDA hosts the annual LEDA Job Fair each year in August. The LEDA Job Fair is the largest job recruitment event in all of Acadiana. In the aftermath of hurricanes Katrina and Rita, LEDA launched the Virtual LEDA Job Fair in a show of solidarity with our sister city, New Orleans, and neighboring Acadiana parishes. The Virtual LEDA Job Fair continues today to assist local companies in their workforce recruitment efforts.
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